Nicole wakes up on Monday morning and tweets about how much she misses traveling and how frustrated she is with her 9-5 schedule. This has become a Monday tradition for her, as she has become annoyed with how strict her office job is. On Thursday she posts a picture fr...

With the introduction of recent GDPR legislation, customers now have more control than ever over their own data. The biggest change is the emphasis on consent -- companies will need to make sure that customers sign off on how their personal data is being used.

But you m...

Why Mark Zuckerberg's congressional testimony matters to customers - and why it does not

Over the past couple of days, many of us have been riveted by Mark Zuckerberg testifying in front of a congressional hearing. We have laughed over the genuine naiveté of some of the...