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The online lending market for personal and student loans has evolved into a highly competitive arena, with companies fiercely competing to capture market share and attract customers. In this comprehensive report, we will delve into the intricacies of the online lending industry, with a specific focus on analyzing traffic share and conversion rates over the past 12 months.

Traffic Share Over Time

The ability to attract a consistent stream of traffic is crucial for the success of online lending companies in today's digital landscape. By examining data trends from the previous year, we gain valuable insights into the shifting dynamics of traffic share among the industry's key players. Let's explore the performance of a few prominent companies in the online lending space:

  1. Upstart: Over the course of the year, Upstart experienced a remarkable surge in traffic share, catapulting from 2.91% to an impressive 9.47%. This significant increase can be attributed to their innovative approach and effective marketing strategies, enabling them to capture the attention of borrowers successfully.
  2. Achieve: While Achieve started the year with a traffic share of 5.47%, they encountered a slight decline to 4.62% in the latest quarter. This dip in traffic share suggests the need for renewed efforts in attracting potential borrowers to their platform.
  3. Sofi: Sofi, one of the industry giants, maintained a substantial traffic share throughout the year, with a minor decrease from 33.88% to 32.17%. Despite this slight decline, Sofi remains a dominant force in the online lending landscape.

These fluctuations in traffic share emphasize the ever-changing nature of the online lending industry. Companies must continuously adapt their marketing strategies to stay ahead of the competition and effectively capture the attention of potential borrowers.

Conversion Rates Over Time

While attracting traffic is vital, the ability to convert that traffic into paying customers is the ultimate goal for online lenders. Conversion rates provide valuable insights into a company's proficiency in transforming website visitors into borrowers. Let's examine the conversion rate trends among key players:

  1. LightStream: LightStream demonstrated an impressive increase in conversion rates, surging from 0.41 to 0.8 over the course of the year. This substantial growth indicates that LightStream's streamlined user experience and efficient lending process have resonated well with borrowers, resulting in a higher conversion rate.
  2. Achieve: Conversely, Achieve experienced a decrease in conversion rates from 0.19 to 0.12. This decline signals the need for a closer examination of their conversion strategies to identify areas for improvement and optimize the borrower's journey.

Analyzing conversion rates enables online lenders to identify strengths and weaknesses in their customer acquisition process. By optimizing conversion strategies, companies can enhance their bottom line and gain a competitive edge in the industry.

Overview of the Online Lending Industry

The online lending industry has transformed into a highly competitive market, with companies continuously striving to innovate and differentiate themselves. The battle for market share and customer acquisition intensifies as borrowers seek convenient and accessible lending options online. The analysis of traffic share and conversion rates over time provides valuable insights into the industry's dynamics.

Key players such as Upstart, Achieve, and Sofi have showcased varying performance in terms of traffic share and conversion rates. Upstart's significant increase in traffic share highlights the success of their innovative marketing strategies, while Achieve's slight decline signals the need for renewed efforts to attract potential borrowers. Sofi, as an industry giant, maintains a dominant position despite a minor decrease in traffic share.

Conversion rates offer a deeper understanding of companies' abilities to convert website visitors into borrowers. LightStream's impressive growth in conversion rates showcases the effectiveness of their streamlined user experience, while Achieve's decline suggests room for improvement in their conversion strategies.

By analyzing conversion share by channel, companies can effectively allocate their resources and optimize their marketing efforts. The dominance of the Direct and Organic Search channels highlights the importance of brand recognition, direct marketing strategies, and SEO in capturing borrowers actively seeking lending options.

About Konnecto and Data Gathering Methodology

Konnecto is an advanced data analysis platform that provides comprehensive insights into competitive activities across various digital marketing channels. Leveraging the digital footprint of over 10 million consumers, Konnecto delivers valuable information on conversions occurring on competitors' websites, including popular online marketplaces.

At the core of Konnecto lies the innovative 'Journey Detection' model, which employs a reverse engineering approach to map out the entire digital path to conversion. By tracing back from the point of conversion on competitors' websites to the initial interactions during the awareness stage, Konnecto generates up-to-date insights that reflect the latest trends in consumer behavior.

To offer a comprehensive analysis of the online lending industry, Konnecto employs two additional models: 'Risk Analysis' and 'Opportunity Analysis.' These models meticulously monitor conversion behaviors across each stage of the customer journey and various channels. By detecting changes, gaps, and emerging trends that significantly impact the final conversion, these models provide valuable insights to online lenders.

Konnecto's platform encompasses diverse digital marketing domains, including content marketing, website performance, social media, affiliate marketing, marketplaces, promoted content, influencer partnerships, paid search, organic search, display advertising, direct deals, and programmatic advertising. By applying its models to these domains, Konnecto delivers actionable recommendations, impact scores, and even an ROI calculator, enabling businesses to make informed decisions.

The platform aggregates strategic alerts, trend analyses, and conversion results into a monthly management view, offering a comprehensive overview of the competitive landscape. It covers various aspects such as competitor risks, social risks, topic opportunities, budget allocation, and marketing opportunities. Additionally, Konnecto incorporates fraud detection mechanisms to ensure the accuracy and reliability of the data.

In summary, Konnecto leverages extensive data sources, behavioral models, normalization techniques, extrapolation models, and an alerts engine to provide valuable insights, actionable recommendations, and an ROI calculator for businesses operating in the online lending industry. By harnessing the power of data analysis, Konnecto equips companies with the information they need to stay competitive and drive success in the digital landscape.

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