April 12, 2018
Why Mark Zuckerberg's congressional testimony matters to customers - and why it does not
Over the past couple of days, many of us have been riveted by Mark Zuckerberg testifying in front of a congressional hearing. We have laughed over the genuine naiveté of some of the...
Economic & Health Effects of COVID-19 in March 2020
April 13, 2020
Relationship Therapy: Consumer Brands & Customers
February 4, 2020
How do customers feel about sharing their data?
July 16, 2018
GDPR and Radical Transparency - How are they connected?
July 4, 2018